Same-day service. Guaranteed

Need your damage estimate fast? PDA now offers
guaranteed Same-Day and Next-Day Service
for standard auto claims in select markets

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Management Team

Tom Dolfay
President and CEO

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With more than 30 years of experience, Tom Dolfay provides strategic leadership for the company by working with the board and senior leadership team to establish long-range goals, strategies, plans and policies based on structure, execution and accountability. He is leading the company to penetrate the heavy equipment and property markets as well as grow existing auto markets through the use of the Web-based estimating solution PDA Xpress. Since joining PDA, Dolfay introduced the heavy equipment and specialty program, performance metrics for greater effectiveness, efficiency in conjunction with internal controls and a quality control strategy. He launched a new internal franchise management system, PDAFMS, which dramatically improved company and franchisee communications. Under his leadership, the company’s appraisal product quality level has improved to levels that exceed industry standards.

Before joining PDA, Dolfay was the Executive Vice President of Nordic Cold Storage, LLC. He was responsible for overseeing accounting and finance, maintenance and engineering, IT, key account management, profits and losses and CapEx budget development and management, as well as vendor contract negotiations and management. Dolfay designed and implemented the organizational structure for business and operations planning, the annual budget, the SWOT analysis and the company’s business plan.

Previously, Dolfay served as the Senior Vice President for Millard Refrigerated Services. He was with the company for more than a decade and successfully planned and directed the complete design of their organizational structure for planning, marketing and budgeting. He also introduced corporate business processes, infrastructure and operations for the senior management team. Prior to Millard, Dolfay held upper level executive positions at American Medical International and St. Joseph Hospital Center for Mental Health.

He holds a Master of Business Administration and a Master of Science from the University of Nebraska Omaha, and a Bachelor of Science from St. Cloud State University.

Grady Nance, Jr.
Executive Vice President

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Grady Nance has more than 30 years of leadership experience in the fields of physical damage, insurance and law enforcement with a primary concentration in compliance, strategic planning and developing customer-centric environments.

Prior to joining PDA, Nance was General Manager of Gerber Collision & Glass in the Columbus, Ohio market. Prior to that, he served in a number of leadership positions with Nationwide Insurance, where he managed material damage teams as a front-line manager, associate director, technical director and, ultimately, National Total Loss and Salvage Recovery Director. In this role, he centralized Nationwide’s fire and theft operations and developed one of the first mobile electronics replacement units.

Before Nationwide, Nance served in law enforcement, rising to the rank of Colonel in North Carolina’s third-largest sheriff’s office.

Nance holds a Bachelor of Science in Religion, with a concentration in Counseling from Liberty University.

Rainey Smith
Chief Financial Officer

Tom Slimak
Chief Business Development Officer

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Tom Slimak has more than 20 years of experience in claims and field management with a strong emphasis on personal auto, commercial auto and injury claims. In his role, he has a broad and comprehensive knowledge of all matters related to PDA’s business with an eye toward identifying new sales prospects and driving business growth and requirements for product development.

Previously, Slimak worked for Travelers Insurance Company where he held multiple management positions. While at the company he led a multi-level management staff and a large claim staff including appraisers, APD reps, casualty reps, technical specialists and major case specialists. He was responsible for developing and driving the field office product strategy with ultimate accountability for results. He also participated in the development of claim management strategies specific to the auto product area by working with home office and product leadership.

Slimak also held multiple positions with Progressive Insurance where he gained estimating experience and earned Progressive’s highest-level auto appraiser certification. He began his insurance claims career with Integon Insurance Company as a property/casualty claim representative where he did extensive appraisal work.

Slimak has a Bachelor of Arts in Business Administration with a concentration in management from University of Mount Union.

Kevin Shumate
Chief Marketing Officer

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Kevin Shumate is responsible for the strategic direction and planning of PDA’s national sales and marketing efforts. With more than 25 years of experience working in the insurance industry, Kevin has held a wide variety of leadership roles in the areas of business development, claims management and vendor relations.

Before joining PDA, he was the Executive Director of Business Development and Insurance Relations for Afni Subrogation Services. Prior to that, Kevin spent more than 12 years with Nationwide Insurance. There, he served in a number of leadership positions overseeing the company’s claims operation.

Kevin is a veteran of the U.S. Army and holds a Bachelor of Science in Resource Management from North Carolina State University.

Vince Vettese
Chief Operations Officer