COVID-19 Response

As the novel Coronavirus (COVID-19) continues to spread throughout the country and its impacts are felt throughout the economy and global financial markets, we understand that this is a time of uncertainty for many people including business leaders.

First and foremost, the health, safety and well-being of our clients and associates remains our highest priority.

Below is an update of our preparedness, stability and approach to helping protect our clients and associates.

Our Preparedness:

• We maintain a robust business continuity plan, which encompasses enterprise-wide plans for business process recovery, technology recovery, life safety, and crisis management to ensure our stability during times of uncertainty.
• Our business continuity plan is in place and designed to ensure we limit disruption in service. We have taken precautionary steps to respond to this emerging health impact.
• We remain fully operational, and ready to serve the ongoing needs of all our customers.

Actions We Are Taking:

• For the latest on hours of operations, updates, potential closures, etc. please check the Alacrity website: https://www.alacritysolutions.com/
• We have equipped our office managers and appraisers with information on how best to handle any unique situations due to this emerging health impact.
• This is an evolving situation and we continue to monitor government authorities' assessments and advice and will adjust our procedures accordingly. Please rest assured that you can expect the same level of service to continue uninterrupted. PDA is here to help and we encourage clients who may be impacted to reach out to discuss how we might be of assistance.

Cities and states across the US have ordered the closure of nonessential businesses. But which companies are considered "essential" and which are considered "nonessential"?

Technically, it's up to cities and states to decide. The current consensus, as quoted by the Governor of Pennsylvania, California and other government officials, states the following are considered to be essential type businesses:

• Medical facilities
• Pharmacies
• Grocery stores
• Construction Companies
• Home and auto repair businesses – Our service is seen as essential business under this specific category
• Insurance companies
• Shipping companies
• Banks
• Convenience stores
• Pet stores
• Post offices

As previously stated, we encourage all to use their best judgment and follow the recommendations and tips provided by the CDC on how to slow the spread of COVID-19. Take steps in protecting yourself by washing your hands with soap and water, avoid close contact with others, stay home if sick, and covering your mouth and nose with a tissue when you cough or sneeze.

As always, thank you for choosing Alacrity. If you have any questions, please contact our client service center.

Thanks,
Tom Slimak, President
Alacrity Specialty & Auto Solutions